Manage Your CaregiversWithout the Chaos
Track credentials, training, and performance for your entire team in one place. CareCade alerts you before certifications expire, keeps you audit-ready, and gives you visibility into your workforce.
Agencies using CareCade maintain perfect credential compliance
Automated alerts ensure nothing slips through the cracks
Stop chasing caregivers for updated paperwork
All documentation organized and accessible instantly
Managing Caregivers Shouldn't Feel Like This
Spreadsheets with expiration dates. Folders full of photocopied certificates. Last-minute scrambles when you realize someone's CPR expired last month. There's a better way.
The Compliance Nightmare
- • Expired credentials discovered during audits
- • Training records scattered across systems
- • No visibility into who's compliant
- • Manual tracking = human error
- • Hours spent before every audit
With CareCade
- • Automatic expiration alerts
- • All credentials in one dashboard
- • Real-time compliance visibility
- • System prevents scheduling issues
- • Audit-ready reports in seconds
Everything You Need to Manage Caregivers
From hiring to performance reviews, CareCade handles it all
Credential Tracking
Track every certification, license, and credential for your entire team. Automatic alerts 30, 60, and 90 days before expiration. Never let a certification lapse.
Training Management
Assign, track, and verify training completion. Manage required hours, specialty certifications, and continuing education. Generate compliance reports instantly.
Performance Reviews
Structured performance evaluations with customizable criteria. Track client feedback, punctuality, documentation quality, and care outcomes over time.
Digital Employee Files
All caregiver documents in one secure, searchable location. Background checks, I-9s, tax forms, training certificates—everything audit-ready.
Automated Alerts
Get notified before problems happen. Expiring credentials, overdue training, missed clock-ins, and compliance gaps trigger automatic alerts.
Workforce Analytics
Understand your team at a glance. Turnover rates, utilization, overtime trends, and performance metrics help you make better decisions.
Track Every Credential, Every Caregiver
CareCade tracks all the credentials your caregivers need—and alerts you well before anything expires. No more surprises, no more compliance gaps.
- Home Care Aide (HCA) certification
- CPR/First Aid certification
- Food Handler's permit
- Driver's license & auto insurance
- Background check clearance
- TB test results
- HIPAA training completion
- Specialty certifications (dementia, diabetes, etc.)
- State-specific requirements
- Continuing education hours
Never Miss an Expiration
Automatic alerts at 90, 60, and 30 days. Caregivers get reminders too. Expired credentials automatically block scheduling.
Scheduling Blocked
CPR certification expired 2 days ago
Jane Smith cannot be scheduled for client visits until:
- CPR/First Aid certification is renewed
Compliance Built Into Scheduling
CareCade doesn't just track credentials—it enforces them. Try to schedule a caregiver with an expired certification? The system blocks it and tells you exactly what's missing.
- Automatic scheduling blocks for expired credentials
- Warnings for credentials expiring within 30 days
- Skill-based matching ensures qualified care
- Training requirements enforced before client assignment
Caregiver Management FAQ
What is caregiver management software?
Caregiver management software helps home care agencies track and manage their caregiving staff. It includes credential tracking (certifications, licenses, background checks), training management, performance evaluations, scheduling, and compliance monitoring. CareCade combines all these functions into one platform, eliminating spreadsheets and manual tracking.
How does credential tracking work in CareCade?
When you add a caregiver to CareCade, you enter their credentials with expiration dates. The system automatically sends alerts at 90, 60, and 30 days before expiration—to both administrators and the caregiver. You can upload credential documents, and the system prevents scheduling caregivers with expired credentials.
Can CareCade track caregiver training hours?
Yes. CareCade tracks both required training (like the 75-hour HCA certification in Washington) and ongoing education. You can assign training courses, set deadlines, track completion, and generate reports showing each caregiver's training status. This is essential for compliance with state requirements.
How do I manage caregiver performance with CareCade?
CareCade provides structured performance review templates you can customize. Track metrics like punctuality (from clock-in data), documentation quality, client feedback, and supervisor evaluations. The system maintains a performance history for each caregiver, helping with raises, promotions, and identifying training needs.
Does CareCade integrate with scheduling?
Absolutely. Caregiver management and scheduling are fully integrated. The system won't let you schedule a caregiver whose credentials are expired, whose training is incomplete, or who isn't qualified for a particular client. This prevents compliance violations before they happen.
Is CareCade compliant with state regulations?
Yes. CareCade is designed for Washington State home care agencies and includes built-in support for DSHS requirements, HCA certification tracking, and DDCS compliance. The system updates as regulations change, so you're always working with current requirements.
Part of the Complete CareCade Platform
Caregiver management works seamlessly with all our features
Ready to Take Control of Caregiver Management?
Join agencies that have eliminated compliance surprises with CareCade. Start your free trial today—no credit card required.